Our Testimonials

Just ask if you'd like us to put you in touch with our current or previous customers.

Excellent

Flat looks excellent. Is this the same flat? Another faultless clean. Thanks.

Bimal (Landlord)

I would not hesitate to recommend them

Mr Russell has provided services to 8 of our local branches for the last 2 years. They provide us with professional carpet, oven and general cleaning services and specialise in end-of-tenancy work. They are also happy to turn their hand to a bit of general maintenance when required. Being able to use them as a one-stop shop makes the lives of all our Property Managers easier. The business owners and staff have always been easy to deal with and helpful and carry out their services to a professional standard. I would not hesitate to recommend them.

Shirley Jarvis (Property Manager, Romans Letting Agents)

Their services have always been exceptional

Mr Russell has carried out work at my own property and also for 3 of the properties that I own. They have done general cleaning, carpet cleaning and oven cleaning for us and their services have always been exceptional. I would never consider using a different company as I really do not believe I would ever get a better service or a more reasonable price. Russell has always been so helpful and easy to deal with. His staff are reliable and trustworthy and I feel comfortable having them work in my home. I cannot recommend Mr Russell highly enough and I hope this encourages you to give their services a try.

Denise Taylor (Domestic customer and private landlady)

Mr Russell are very accommodating and helpful. Highly recommended!

I was recommended Mr Russell Group by a friend when I was not happy with the quality of cleaning from the previous company I used. I was delighted with the move. Mr Russell Group staff always arrive promptly, are flexible on dates and provide an excellent monthly deep clean in the key areas of the house (kitchen and bathrooms) as well as a general clean and hoover throughout. Having a dog who likes to walk in muddy puddles, means we occasionally deep clean the carpets and what a difference Mr Russell Group make. It is just a shame that the carpets do not stay that way for very long after they have gone! Despite my requirement for an early start to the day, staff always arrive with a smile and are most helpful with any requests of particular areas to concentrate on. I would highly recommend their services to anyone and wished I had been aware of the company sooner.

Andrew and Nicky (Thatcham)

The transformation on the ovens is amazing!

I have worked with Mr Russell Group for some time now to assist me in looking after our student properties. Amongst other services, they provide me with end-of-tenancy cleaning, oven cleaning and carpet cleaning. The transformation they manage with the ovens is amazing! I have always found their standards to be exceptional and Russell and the rest of the staff very helpful and easy to deal with. I would not hesitate to recommend their services.

Manjit Gill (Reading Pads)

Top quality, professional service of a very high standard

As a reputable company, we employ Mr Russell Group to meet all our needs for end-of-tenancy cleans and the cleaning of all our serviced apartments. They consistently provide us with a top quality, professional service of a very high standard and have proved extremely efficient, responsive and reliable. I would highly recommend them without hesitation.

James Hathaway (Managing Director, Atlantis Property Services)

Great Job Mr Russell!

Once again I would like to thank you and your staff for your continued excellent work during the latest tenancy change over on one of my properties. Being able to rely on you as a one-stop shop for not only the superb exit cleaning, including the carpets, but also the professional and fast painting work makes my life so much easier and gets my new tenants in even quicker. Again, many thanks.

Mrs T E Boulton (Landlady)

An excellent company to have on our books

We have been using Mr Russell Group for over two years now for all our end-of-tenancy cleans and clearance jobs. We have found them to be excellent. Very reliable and trustworthy and always ready to go the extra mile should it be required. They are fast and efficient and an excellent company to have on our books.

Property Management (Countrywide Residential Lettings)

Fast turnaround and willing to go the extra mile in customer service.

Mr Russell Group are always very helpful and accommodating, excellent efficient service, fast turnaround, willing to go the extra mile in customer service. They are competitively priced with no job being too small, fantastic communication and a pleasure to do business with.

Suzanne Luck (Carsons/Countrywide/Gascoigne-Pees Residential Lettings)